Senior Coverage Plans ("Website," "Site") is operated by Leads360 LLC (“Company,” “we,” “us,” or “our”).This Privacy Policy explains how we collect, use, disclose, and protect information submitted through the website and related communication channels.
Senior Coverage Plans is not Medicare, CMS, or a government agency. We connect consumers who request information about Medicare plan options with licensed insurance agents or approved insurance partners.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Phone number
- Email address
- ZIP code
- Medicare interest or eligibility-related responses
- Call recordings and call details
- Website usage information, such as IP address, browser type, device type, pages visited, and form submission activity
We do not intentionally collect Social Security numbers, Medicare ID numbers, banking information, credit card information, or full medical records through this website.
How We Use Your Information
We may use your information to:
- Respond to your request for Medicare-related information
- Contact you by phone, text, or email where permitted
- Connect you with licensed insurance agents or approved insurance partners
- Verify consumer interest and consent
- Improve our website and services
- Monitor calls for quality assurance and compliance
- Maintain records required for legal, regulatory, or compliance purposes
- Prevent fraud, misuse, or unauthorized activity
Consent to Contact
By submitting your information through this website, you authorize Senior Coverage Plans, its representatives, licensed insurance agents, and approved insurance partners to contact you regarding Medicare plan options by phone, text message, or email at the contact information you provide.
Contact may include the use of automated technology where permitted by law. Consent is not a condition of enrollment or purchase. You may opt out at any time by replying STOP to text messages or by contacting us at privacy@seniorcoverageplans.com.
Sharing of Information
We may share your information with:
- Licensed insurance agents
- Insurance agencies and approved insurance partners
- Call transfer partners
- Compliance, quality assurance, technology, hosting, analytics, and communication service providers
- Regulators, law enforcement, or other parties when required by law
We do not sell your personal information for unrelated third-party marketing purposes.
Licensed Agent Disclosure
Medicare plan discussions, plan comparisons, recommendations, and enrollment activities are handled by licensed insurance agents. Non-licensed representatives may assist with intake, verification, scheduling, or transfer coordination only.
Call Recording
Calls may be recorded for quality assurance, training, compliance, verification of consent, and regulatory recordkeeping purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary for business, legal, regulatory, compliance, dispute resolution, and recordkeeping purposes.
Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, measure performance, support advertising, and understand visitor activity. You may adjust your browser settings to refuse or limit cookies.
Your Choices
You may request to access, correct, update, or delete your personal information by contacting us at:
privacy@seniorcoverageplans.com
Subject: Privacy Request
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.
Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions, contact:
Senior Coverage Plans / Leads360 LLC
Email: privacy@seniorcoverageplans.com